Privacy Policy
At Mehar Label we, accessible at https://meharlabel.com/, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our sarees and related products.
1. Information We Collect
We may collect the following information when you browse or shop with us:
- Personal details: name, email address, phone number, shipping/billing address
- Payment information: processed securely through our payment gateway partners; we do not store your card, UPI, or net-banking credentials on our servers
- Order details: items purchased, order history, preferences
- Technical data: IP address, browser type, device information, and cookies used to improve site performance
- Communication data: messages you send us via contact forms, email, or WhatsApp support
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate order confirmations, shipping updates, and delivery notifications
- Respond to customer service queries and handle returns/exchanges
- Send promotional offers, new collection updates, or newsletters (only if you’ve opted in)
- Improve our website, products, and overall shopping experience
- Prevent fraud and ensure secure transactions
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Courier and logistics partners — to deliver your order
- Payment gateway providers — to process transactions securely
- Service providers — such as email/SMS providers for order updates, under confidentiality obligations
- Legal authorities — if required by law or to protect our legal rights
4. Cookies
Our website uses cookies to enhance browsing experience, remember your cart items, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain site functionalities.
5. Data Security
We use industry-standard security measures, including SSL encryption, to protect your personal and payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account/data (subject to legal record-keeping requirements)
- Opt out of marketing emails/SMS at any time via the unsubscribe link or by contacting us
7. Third-Party Links
Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.